Frequently Asked Questions
Everything you need to know about shopping with MPRO
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on customs processing.
What is your return policy?
We offer a 30-day hassle-free return policy. Items must be in their original packaging and unused condition to qualify for a full refund.
Which payment methods do you accept?
MPRO accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.
Can I track my package after it ships?
Yes, once your order is dispatched, you will receive an email containing a tracking number and a link to monitor your delivery progress in real-time.
Do you offer a warranty on your products?
All MPRO products come with a standard 12-month manufacturer warranty covering defects in materials and workmanship under normal use.
How can I contact customer support?
Our support team is available via live chat on our website or through email at [email protected] from Monday to Friday, 9:00 AM to 6:00 PM EST.